Backhanded Error Messages and Limitations of the Web

I have been trying out Plaxo on-line since it was a plug-in in my old Outlook world. The concept seemed excellent — manage yourself (contacts, calendars, etc.) on-line and use it as a conduit across  your various computing and communications pc and mobile platforms.

But I started getting a weird error message (Object already exists) whenever I would try to synchronize. And it only came with the latest release. So via Plaxo support, I learn that what they have done instead is limit the number of items about myself that plaxo on-line will sync:

Plaxo has enforced a hard limit of 10,000 (contacts, calendar entries, notes and tasks) for an account for both the basic and the Premium member. This limit has been set for optimal usage of Plaxo Online and all other Plaxo sync points.Therefore, I request you to reduce your contacts below 10,000 and then perform synchronization on your Outlook with Plaxo Online account. However, even after reducing the contacts up to 10,000 on your Plaxo, if you are still unable to perform synchronization, please let me know so that I may assist you.

I  have heard and believe in the concept of downward mobility, but downward “infobililty”. The last time I had to pare back information was when I was trying remove emails from my hotmail account years ago. C’mon Plaxo, if you are going to play in the information game, the bar has been set by Google and others. And be honest in your error handling.

 

 

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